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Returns

We really hope you enjoy all your items you have ordered from The Rakk, but if you are not satisfied with an item, here is everything you need to know about returning!

* ALL Last Chance items are FINAL SALE.

  • Returns must be received within 10 days from the delivery date in order to receive a full refund back to the original form of payment.
  • Returns that are received 11 – 18 days from the delivery date will receive Rakk credit only.
  • No returns/ exchanges will be accepted after 18 days.
  • Items must be unworn, with tags attached and unwashed. We reserve the right to refuse or give partial refunds based on the condition of the item.
  • Items that appear to be worn, have stains, pet hairs or have odor (cigarette smoke, deodorant, etc.) will not be accepted.
  • All returns are processed within 2-3 business days. Refunds often take anywhere from 7-10 business days to show up on your account (based on bank).